Shipping, Returns and Store PolicyShipping Method
The USPS is our preferred method of shipping, and we will ship to a P.O. Box if it is registered on your Paypal account.
We usually ship our orders out within 24 hours on normal business days (Monday through Friday), but if you want an item sent Rush or must receive it by a certain date, then you need to inform us, as additional shipping options/charges may apply. Diamond Life Sales makes every effort to get your order to you as soon as possible. If there is a problem with your order that may cause a delay, we will email you within one (1) day with an explanation.
IF you need to contact us about a product, order, or for any reason, please feel free to call or email us using the "Contact Us" form and we will be more then happy to help you. During working days we usually respond within the hour.
All items are warranted by the NES Repair Shop for thirty (30) days from date of purchase. All items listed as OEM are Original Equipment Manufactured by Nintendo Inc. and are genuine parts of high quality and value. Our warranty provides coverage for any defects and are guaranteed to not be DOA. This warranty is valid only through the NES Repair Shop. Taking any system or game apart, for any reason, will void this warranty.
We stand by our products. If you think you have received a defective product from us, contact us within 30 days of receiving the product. We will immediately send a RMA authorization number. Upon receipt, we will refund your money in full, repair or replace (whichever you prefer) any product found defective. For new sealed products, please contact the manufacturer.
If you have questions regarding these store policies, please send us an email. We welcome your feedback, comments and suggestions.